Is Kunst & Kadootjes trustworthy? Reviews and trustmark

Wilma Burger-Maat
1/30/2021
Looks amazing!
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Marjolein Pelgrum
1/29/2021
Great service
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Reinhilde Verpooten
1/29/2021
They were helpful, but very curt.
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Response by Kunst & Kadootjes
Dear Madam, I apologize if it came across as curt. That is certainly not the intention. Customer friendliness is very important to us. Kind regards, Sjaak
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Jan Buitendijk
1/29/2021
After a full work week, I still haven't received anything, even though I have paid. The owner takes no responsibility and could, for example, retrieve the shipment and deliver it personally, especially since he knew it was a gift for an anniversary. Now I am left empty-handed and at a loss for words.
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Response by Kunst & Kadootjes
Dear Mr. Buitendijk, It's unfortunate that things have turned out this way. I find this very unpleasant as well. We have had extensive communication about this. I explained to you that PostNL is facing enormous pressure. You also mention that PostNL hides behind excuses. All media report on the significant pressure due to the lockdown. Retrieving a package is not possible because it is somewhere in a distribution center. I am sorry for you, but unfortunately, we cannot change this. As for the claim that we do not take our responsibility, I cannot agree with that. With 1167 reviews and a satisfaction score of 9.7, we believe we are very customer-oriented. Sjaak. Owner of kunstenkadootjes.nl
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Sandra Hermes
1/29/2021
Simple site, clear. Fast delivery time!
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1/25/2021
Very fast shipping!
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