Ellyn De Jong
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Good service
No order received!! It was immediately returned by DHL when we were not home on a different day and time than "agreed." Very careless. It does not inspire confidence for a future order. I did receive an email from a Baby Natura employee, but I haven't noticed or seen any further action. I requested for it to be resent. The money has also not been refunded. So, a very unpleasant experience.
Very fast delivery. Anouk is very engaged and helpful in answering questions.
Order never received and the company is refusing to do anything about it. They claim that a "complaint" has not been filed within 10 days... it is ridiculous. This company should be avoided.