Baby Natura

Unfortunately, the box of the lamp was completely damaged and broken due to poor packaging, which means we can no longer give it as a gift. In my first email to report my return and express my complaint, I received a quick response. The return costs are at my own expense. This is obviously not how it should be. The selling party is responsible for proper shipping and packaging. The product must arrive intact. After I responded that I do not agree with this, suddenly there was no more response. Even after multiple emails, there has been radio silence, despite the fact that they initially responded quickly.

Nice site, fast delivery.

Great webshop, fast delivery, and good communication.

Fast delivery. Unfortunately, our daughter has already lost the strap. It comes off very easily.

Very nice quality and not too expensive!

Upon indicating that the product does not meet expectations (defective after a week), no service is provided; instead, another product is pushed to make it work. A solution that requires spending more money in the webshop, while the product just purchased is not functioning properly, is not customer-friendly in my opinion.