Baby Natura

The lamp itself looks fine. But the light source is broken. It's been over two weeks now and still no solution. I received one response saying that I should try to screw the cord in further. I immediately replied that this is not the problem. After that, I haven't heard anything more. In the meantime, I purchased another light source myself. Poor service.

Three months ago, I ordered the nice salt lamp. After our move, I wanted to use it. However, it turned out that I needed an LED bulb and a plug adapter. I ordered these afterwards. After receiving them, I installed the bulb in the fixture and attached the plug adapter. When I plugged the lamp into the socket, there was a short circuit and it smelled burnt. The products are now broken. I emailed about this and was asked for a photo. I promptly sent it. Two weeks later, I still haven't received a solution. I'm really frustrated. What terrible service!