Regular monitoringPost
The customer service was not good. I ordered a body warmer, but it turned out to be a completely different size, which was mentioned somewhere at the very bottom. However, you really don't see that when you're just trying to place an order. Then, with a lot of effort, I was able to return the package at my own expense and received 10 euros less back than the price I paid for the body warmer because the discount that also applied to other products was fully deducted. They have really nice items, but I find this unacceptable. I also sent an email about it, but I received a dismissive response.
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