Member of ValuedShops since 2014
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Very poor information about how fragile the product is and bad communication. It takes a week for responses, and when they do respond, they come up with a ridiculous solution. I've been ordering here for years, but I won't do it again after this last incident. The consumer always ends up being the victim and loses their money.
Good quality. Fast delivery. Good fit.
You choose a luxury gift wrapping for €2.95. It was very disappointing. I contacted customer service, and they said they would refund the money. Unfortunately, they say one thing but do another. 1) the luxury gift wrapping 2) the refund. If you offer something, you should also deliver on it.