Lenie
This review was collected through ValuedShops and is traceable to a purchase at Baby Natura, indicating a genuine experience.
How we verify reviews
How we verify reviews
Member of ValuedShops since 2014
Impartially managed by ValuedShops. Read our policy and terms.
Unfortunately, my order was not delivered completely: the lights were missing. When I contacted the store about this, the first response I received was that I would have received them. Since then, however, it has been quiet. Despite follow-up emails, I no longer receive a response. Very disappointing customer service. Instead of thinking along for a solution, the problem is simply ignored. Absolutely not a good experience!
Fast shipping, however the ordered lamp was not included in the order. Inquiry with customer service mainly resulted in the answer that the lamp was simply in the box, but that was really not the case. Indicated that we had already bought a lamp at Gamma and it was so good, after which there was no further response. It's a shame that there is an unpleasant aftertaste to the order for 4 euros.