Joliëtte Vermaning
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Product ordered but never received. According to DHL, it was delivered, but that was not correct. It was eventually resolved because I received a new order.
I ordered a woolen outfit twice because I initially received the wrong size and had to return it and place a new order. The shipping went super smoothly both times. However, I had to pay 21 euros for the return (since I had the wrong size at first), which is quite a lot.