I received this lamp with a corner chipped off the tip of the moon at the top. For that reason, I sent an email to customer service with photos (twice, in fact, because it apparently wasn't clear enough). However, their response was very slow. Salt lamps are often not uniform, but this is clearly damaged! After two weeks, the conclusion from customer service was that this is how it should be. What is crooked is being justified. I can now return it at my own expense and will then receive another one. However, the gift will be too late by then. Not recommended!
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- Ingrid
Nice online store with excellent service, thank you Lotte.
Translated with AI How would you rate Baby Natura?
- Gina Van Der Woerdt - Hilberts
Beautiful
Translated with AI - Niki
Perfect!
Translated with AI - Laura Vermeulen
Nice web shop, good information about products, fast delivery.
Translated with AI - Catharina van Dinther
Beautiful product, good quality.
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