Baby Natura

Fast delivery and super good products!

My order has not arrived. It has now been 3 weeks. It takes an incredibly long time to receive a response on what to do next.

Super fast delivery! Within two days! I initially bought size 2. Returning it is difficult and very expensive, no QR code for the delivery person. I ended up giving those cute little socks away!

I missed an intermediate size, which meant I had to exchange it and incurred extra shipping costs. Also, your packaging is subpar. It was crammed into a cardboard box and sealed shut. For such an expensive item, it could be a bit better. As for the included stone, I can say that my 3.5-year-old granddaughter loves it and proudly shows it off at daycare. So that's a nice addition.

I've been waiting for more than a week and it still hasn't been shipped! There is also no response to the emails sent to customer service.