We ordered a baby wrap and received an email the next day asking if we wanted to pay the shipping costs. There was an error on their site, and she didn't know why it hadn't been charged to us. After I, as a customer, mentioned that I had based my decision on that price and therefore did not want to pay the shipping costs afterward, which would make my product more expensive, I did receive my money back, but I still find it a shame and very unfriendly towards customers. I will never buy anything here again.
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- Mark SmalingTranslated with AI
- hansje termaat
Very good quality, fast delivery. More than one good experience!
Translated with AI How would you rate Baby Natura?
- DVS
Quality and sustainable products, always neatly packaged. I am so glad I found this online store!
Translated with AI - Floor Quadekker-van Berkestijn
Baby Natura sells wonderful baby products! Made from beautiful materials. There is a wide selection, the quality is very good, the delivery is fast and careful, and if something goes wrong, it is communicated and resolved very well. Truly a fantastic online store where I regularly order something!
Translated with AI - Maaike Neys
Beautiful web shop with gorgeous items. Stunning woolen onesies and the lovely bottles from Pura. Fast delivery and clear communication. Always satisfied!
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