Regular monitoringRonald Veenhuizen
Mistakes can happen, but the quality of a company is shown in how they handle resolving them. The delivery of 3 matte black partridge gates went wrong. First, only one arrived, while the packing slip indicated 3. After a phone call, the remaining quantity was delivered the next day. However, one of the two was incorrect. I reached out again, and now I am still waiting for the last one. Although the delivery process has not gone well, I do have confidence that it will be resolved. It is extremely frustrating that things are unfolding this way. I assume this is an isolated incident. The staff is friendly and helpful in correcting the mistake.
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