Is Dejavu Cars trustworthy? Reviews and trustmark

Gerben Roosien

7/1/2018

The grill's closing mechanism is ugly and made of cheap plastic; I expected more for my money.

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Ronald Keijdener
7/7/2018
Very fast delivery.
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Kristof Jaspers
7/7/2018
Snelle zending, snel ontvangen.
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Gunther Schetz
7/5/2018
Had twee stuks besteld , in stock maar dit bleek niet zo te zijn . Ze hebben me direct gecontacteerd om dit uit te leggen en gaan het 2e stuk asap regelen , ze hadden beloofd 2a3 weken , dus nu maar afwachten . Voor de rest waren ze zeer vriendelijk en correct
Gerben Roosien
7/1/2018
The grill's closing mechanism is ugly and made of cheap plastic; I expected more for my money.
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Response by Dejavu Cars
Dear Gerben, Thank you very much for your review. Dejavu Cars is constantly working to improve its services, so we greatly appreciate that you took the time to leave a response. We do our utmost to serve our customers well. We want to resolve your dissatisfaction as quickly as possible. We are surprised that this product has received a negative review. The issue is not yet known to us, so we kindly ask for more information from your side. We have sold many of these Audi B7 grills and the same type of front grill for other Audi models such as Audi A3, A4, A5, A6, A7, etc. The fit has always been 100% correct. (See attached screenshot. This is a review on our eBay from a customer in Germany for the same Audi A4 B7 grill.) Our installation partners have also installed many of these Audi front grills and have not received any complaints about them so far. We value a good relationship with our customers and would like to regain your trust. Could you please provide us with more information so that we can assist you further? Is the grill not fitting, or are the grill accessories not fitting? Do you have a standard front bumper or a DTM front bumper? The product does not fit on the S-line front bumper, as also indicated in the product description. If possible, please email us photos or send them to our WhatsApp support so that we can gain more insight into the final result. WhatsApp: +31681004816 We also have installation partners who can check it if needed. Returning in original condition (even if it has been installed) is also allowed. We want our customers to always look back on their purchase with satisfaction. We look forward to your response. -- Gokhan Best regards, Dejavu Cars Team
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Anand Sheombar
7/1/2018
Very helpful and customer-friendly. Quick processing and good products.
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Theo Giesberts
6/30/2018
Super satisfied! Ordered black R20 LED taillights online and they were shipped the next day!
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