Is Dejavu Cars trustworthy? Reviews and trustmark

Martijn herben
9/23/2015
Good and fast service, I have nothing to complain about.
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Response by Dejavu Cars
Dear Mr. Martijn, Thank you very much for your review. Dejavu Cars is constantly working to improve its services, so we greatly appreciate that you took the time to leave a comment. We look forward to seeing you again in the future as a satisfied customer. Kind regards, Dejavu Cars
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Mario Neels
9/22/2015
Really very friendly people who help you right away and very fast delivery! Truly top-notch!! I can really recommend it to everyone!!
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Response by Dejavu Cars
Dear Mr. Mario, Thank you very much for your review. We greatly appreciate that you took the time to inform us about your experiences. We look forward to seeing you again in the future as a satisfied customer. Best regards, Dejavu Cars
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How would you rate Dejavu Cars?
Mart
9/10/2015
Super and correct handling.
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Response by Dejavu Cars
Dear Marty, Thank you very much for your review. We greatly appreciate that you took the time to inform us about your experiences. We look forward to seeing you again in the future as a satisfied customer. Best regards, Dejavu Cars
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Lucien
8/31/2015
The item with the indicated price was not in stock, it became slightly more expensive but still of good quality. Since the low price was important to me and I ended up paying more, I chose to rate it as Fair.
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Response by Dejavu Cars
Dear Mr. Lucien, Thank you very much for your review. Dejavu Cars is constantly working to improve its services, and we greatly appreciate that you took the time to leave a response. Just to clarify for all existing and new customers who will read this review. Indeed, the part was no longer available from the current supplier. We were able to source the same part from another supplier, but the purchase price from this supplier was slightly higher than the current one. We communicated this to you in a timely manner via email, and you had the choice to either cancel your order or pay the price difference. We value a good relationship with our customers and would like to regain your trust. Since you did not want to cancel your order, we would like to offer you the following to compensate for the inconvenience caused. On your next order at DejavuCars.nl, regardless of what you order, you will not have to pay for shipping costs. You will receive a code from us that you can enter when completing your order. Before placing your order, you can send us an email for the code. (This code can also be combined with our unique discount system.) Once again, we sincerely apologize for the inconvenience. We want our customers to always look back on their purchase with satisfaction. Best regards, Dejavu Cars
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Sev
8/30/2015
The best service I could wish for from a webshop!
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Response by Dejavu Cars
Dear Sev, Thank you very much for your review. We greatly appreciate that you took the time to inform us about your experiences. We look forward to seeing you again in the future as a satisfied customer. Best regards, Dejavu Cars
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Erwin
8/3/2015
Ordered a VW Polo logo. Fast delivery. Had a phone call to check if everything went smoothly. Excellent service. Regards, Erwin.
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Response by Dejavu Cars
Dear Erwin, Thank you very much for your review. We greatly appreciate that you took the time to inform us about your experiences. We look forward to seeing you again in the future as a satisfied customer. Best regards, Dejavu Cars
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