Is VitiligoShop trustworthy? Reviews and trustmark

M Kok
7/26/2026
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Paul Erkelens
7/26/2026
Easy to order via the webshop and delivered on time.
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Anja den Dekker
7/21/2026
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Isette Duchateau
7/20/2026
Very small jars with samples No instructions in the packaging. A lot of money for little content.
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Response by VitiligoShop
Dear Isette, Thank you very much for your review. I saw that you did not receive an instruction manual with your order. That should not have happened, of course. Something probably went wrong when assembling the Trial Kits. My apologies for this. I have now sent you the instruction manual. You also mentioned that you find the jars with the color samples very small and that you think the price is on the high side. The Trial Kit is intended to test which color best matches your skin. Once you have found the right color, you can purchase the product in the chosen color. Additionally, you will receive a 10% discount with the promotion code mentioned in the leaflet. Unfortunately, our supplier no longer provides official Trial Kits. Therefore, we assemble these ourselves by hand. The costs for the products, assembling the kits, storage, and shipping result in a relatively high price. We understand that this may come across that way. Unfortunately, we can do little about it. We do not make a profit on the Trial Kits; we offer them solely as an extra service so that customers can choose the right color and avoid making a wrong purchase. I hope you understand this. If you have any questions, you can always send me an email. You can also reach me via WhatsApp or by phone at +31 6 36 552 640. Best regards, Jeannette Kershof VitiligoShop
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Sylvia Arts
7/19/2026
I bought a Coverderm sample set to try it out first. I have some really ugly veins on my legs. This webshop was pretty much the only place where I could buy such a sample set. It arrived quickly!
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Response by VitiligoShop
Dear Sylvia, Thank you very much for your beautiful review! It's great to hear that you received the Coverderm sample set quickly. We hope that the different colors help you find the shade that best matches your skin, so you can confidently make a choice for the full product. If you have any questions while testing or need advice on color selection or application, please feel free to contact us. We are happy to help you. Good luck with trying it out! Best regards, Jeannette Kershof VitiligoShop
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Denise Ebbeng
7/19/2026
I can't camouflage the bruise nicely! Actually, I should do my whole lower leg but that doesn't look good.
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Response by VitiligoShop
Dear Denise, Thank you for taking the time to share your experience. I'm sorry to hear that it didn't work out to camouflage the bruise as you wished. That is certainly not the experience you were hoping for. The result can depend on the color choice, the base, and the application method. I will personally contact you, and we will see together if we can give you advice on the right color or the best application method. We may be able to help you achieve a better result. Best regards, Jeannette Kershof VitiligoShop
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