Q24U.nl

Very satisfied, works perfectly.

Bad service! Bad service! Bad service! So, I ordered two items. It turned out that the price of one was incorrect, and they couldn't sell it at that price. Okay, then just send the second one. The page states - shipping within 24 hours, but the shipping took longer than 48 hours. After I posted this, I received the following response: "If you order a large OBD2 scanner that is discounted from 169.95 euros to 0.95 euros, you can understand that something is probably not right. We contacted you about this, and then this product was credited in consultation with you, and we even gave you an additional 5% discount on the other product you purchased. The shipping time is within 24 hours on business days; this may vary due to the weekend or if an order is placed after 4 PM. Additionally, we unfortunately have no control over the shipping time of PostNL." It would be nice if the seller could prove that "crediting" (with a timestamp for 12-07-2018:12:00) because the only thing I was told was, "Refund will be processed later this week." Then I received this: ------------------------- "It has already been transferred, Theo! Also, the delivery time you mentioned is incorrect. You placed your order on Sunday, July 2. Before we could ship it, we first had to contact you on Monday, and because of that contact, it could only be shipped on Tuesday." -------------------------- Another lie. I ordered it on Sunday, July 2, and only received a message on July 4 that it was not going through. Here: ------------------------------------------- From: Q24U, Robert <*****@q24u.nl> Date: July 4, 2018, at 13:23 Subject: kes To: *******@yahoo.com Dear Theo, Thank you for your order. Unfortunately, the price of the kess is incorrect; I cannot supply it to you for that. It should be 99.95 euros. I can give you a 10 euro discount; is that an option for you? Otherwise, I will cancel it, and only the other product will be shipped. Please respond. Apologies for the inconvenience. ------------------------------------ Then this: "I don't know where you're going with this, Theo, but that email is with us on Monday, July 2!! Furthermore, regarding the refund: if we make you that promise, you can assume that it will be transferred, and this has already been arranged a long time ago. Additionally, I am closing the discussion with you here; from our side, we have done everything possible to help you and even gave you a discount. For some people, it is never enough, and they just don't want to be helped. Good luck with your future purchases." ---------------------------------------------- What I know is that it is not a fair shop. In the end, they are trying to make a fool out of me. Where is the discount you speak of? Where is the refund? Why was the item shipped two days later than announced? Negligent as well, I think! Bad service! Bad service! Bad service!

I ordered an installation CD for an op-com, but it arrived broken. I did receive a download link, but I couldn't get it to work no matter how hard I tried. It's probably cheap Chinese junk; I could have ordered it myself from Geek and would have spent half the money. This junk is going straight to the trash—what a waste of money.

Fast and accurate.

If you want to call them, you won't get heard no matter how many times you call in a day; you are referred to email. However, due to PostNL, the package ended up in someone else's mailbox. I received the package from that person and then returned it properly.

Very satisfied, fast delivery! Only the manual is missing... too bad!