Q24U.nl

Received a damaged keyboard. According to the employee, I had to bear the costs for returning the keyboard myself, as stated in their terms and conditions. However, terms and conditions do not take precedence over the law, and the law states that the seller is responsible for this. Hence my rating of 'poor'.

They have a lot in stock. Fast delivery and good products.

Faster delivery than I expected; it stated a delivery time of 1 to 2 weeks, but the product was delivered within 1 week.

A graphics card was ordered for a laptop from Q24U. Support was provided regarding the installation. The laptop is working again. Fast delivery, good service, and favorable prices.

The mirror heater, rectangular. 500 × 900 item 4010018, works excellently. The item was delivered without an instruction manual. I found this to be a drawback!

The owner knows nothing about his own business and lies triumphantly in the customer's face about the situation during shipping. He sends shipping confirmations without the package actually being sent and then shifts the blame to the transport company, even when there is black-and-white evidence to the contrary. The standard response "We cannot guarantee final delivery because we are also dependent on other parties" does not apply, as I have black-and-white evidence that the package had not been sent at all at the time I received the shipping confirmation. Moreover, I still have the email in which the owner knowingly lies multiple times and unjustly shifts the blame onto the shipping company. After I sent him proof of his lies, I never heard from him again, but of course, there was a response to this review within an hour.