Is Euphoria trustworthy? Reviews and trustmark

Arie Duimelaar
7/6/2023
Unfortunately, perhaps not the fault of Euphoria, my purchase of the King Active was delivered only after almost 2 months. Hopefully, this was an isolated incident because I was not used to this from Euphoria.
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Response by Euphoria
Thank you for leaving a review and for the three stars, as I can imagine this was not a pleasant experience. We apologize for that; we are also disappointed that the supplier has not delivered the King Active for such a long time. We hope to provide you with great products in the future, and of course, within a few days. We look forward to seeing you again at Euphoria!
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Catharina
6/25/2023
The shop is excellent. Good service.
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Response by Euphoria
Thank you! We're glad that you're satisfied and that you gave us 5 stars; that's what we strive for. We look forward to seeing you again at Euphoria!
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Christa Edelman
6/14/2023
That the name of the business appears on my statement!
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Response by Euphoria
Dear Christa, Thank you for sharing your experience. I'm sorry to hear that your experience was not positive. Our company name does indeed appear on the bank statement, and I regret that it came as an unpleasant surprise. However, it is not mentioned what you purchased. This information is also useful for tracking purchases related to warranty claims, etc. You can order completely anonymously as well, but only by paying in cash at our stores. In response to your review, I have decided that we will soon look into whether this is clearly stated on our website. Even though I can imagine you might prefer not to, we hope to assist you again in the future! Best regards, Mark Muller Owner at Euphoria
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Jelle Wagenaar
6/7/2023
Fast delivery and very satisfied with the product!
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Response by Euphoria
That's nice to hear, thank you! Looking forward to the next time at Euphoria.
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Kees
5/28/2023
I saw an advertisement for a product from this store when I googled that product. It stated that shipping is free. And that is not the case. Unless you order more, but that was not mentioned in the advertisement. Not fair at all.
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Response by Euphoria
Hi Kees, I'm sorry to hear that. That's certainly not the intention. Perhaps you could let us know at klantenservice@euphoria-erotiek.nl where you came across this advertisement: then we might be able to do something about it. Best, Mark
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annemie huysmans
5/20/2023
Great and fast service.
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Response by Euphoria
Thank you! That's what we're here for, it's nice to read that you are satisfied. We hope to see you again at Euphoria.
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