Is Hifistudio79 - klanten reviews... trustworthy? Reviews and trustmark

Bram de Gruijter
12/10/2023
Beautiful product, received quickly and undamaged, a super DAC for under 800 euros!
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Frank Klokgieters
12/8/2023
Fast delivery, good service.
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Mario Simoes
12/8/2023
Good service, customer-friendly.
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Response by Hifistudio79 - klanten reviews...
Dear Mario, That is not correct; we always ship registered and insured for a minimum of 500 euros. In your case, it is insured for 859 euros in case of loss or theft. This means that the package is always sent registered, otherwise DPD has no proof of delivery. After your email contact, we immediately initiated an investigation with DPD, and it turned out that the driver himself signed for the receipt of the package (strange procedure), and it could be seen from the GPS that the package was left at your door. Ultimately, it turned out that your neighbor had taken the package inside, and you later received the package from your neighbor. It is unfortunate that DPD acted this way, and I understand your concerns, but claiming that you are being ignored regarding your money will never be the case. I want to ensure that other readers are not deterred by an unjust review and that these reviews are fair. Our shipments are fully insured, and in case of loss, we either reimburse or create a new shipment, as the full responsibility also lies with us. We addressed this immediately. It is unfortunate that the shipment did not go as you would have expected, and we have apologized for that. Kind regards, Hifistudio79
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RV
12/8/2023
Quickly shipped and well packaged.
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R. Boot
12/7/2023
It is possible to receive a notification when a product is out of stock and becomes available again. When ordering, your purchase is shipped quickly and neatly, as has happened to me several times. If a product is not what you expected, you can return it, and the money will be refunded without any issues. Reliable store.
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Joop Sterk
12/5/2023
Fast delivery and good products.
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