Is Hifistudio79 - klanten reviews... trustworthy? Reviews and trustmark

Marco Sanders
4/22/2021
Very fast shipping.
Translated with AI
Reply
Response by Hifistudio79 - klanten reviews...
Dear Marco, Thank you for your review and enjoy your Norstone stands. Best regards, Hifistudio79
Translated with AI
C.N. Willemse
4/21/2021
through expert information about the product, the philosophy of the manufacturer, the applied construction, and the pros and cons are made clear. Additionally, it is explained whether customer-requested adjustments are possible and how. This helps to prevent later disappointment and certainly conflicts. The primary focus is on the customer.
Translated with AI
Reply
Response by Hifistudio79 - klanten reviews...
Dear, You purchased a turntable including a pre-mounted arm and cartridge. Subsequently, you decided to mount a different cartridge without consulting us and caused damage to the arm due to improper handling, and then attempted to unjustly hold us, the seller, responsible for this damage. We even offered to see if we could repair the damage for you, but you did not take us up on that offer and did not come by. You also state that Ortofon designed and tuned this arm specifically for the cartridge, which is not correct. Elipson designs the tonearm, then purchases cartridges from Ortofon (which Ortofon has also confirmed to you, stating that they only design and sell cartridges), and Elipson installs an OM10 as the standard offering in this tonearm. Within the characteristics and specifications, you can indeed mount a different cartridge. However, if you decide to mount a different cartridge yourself and lack the knowledge and skill, you bear the responsibility if you cause damage in the process. We regularly change cartridges at the request of our customers because some customers find it a task they prefer to outsource due to a lack of knowledge or skill. It is very unfortunate, but looking in your own mirror is the only right thing to do... and unfortunately, you chose not to take advantage of the service we were still willing to offer, which we are not obligated to provide. Kind regards, Hifistudio79
Translated with AI
How would you rate Hifistudio79 - klanten reviews...?
gert rieder
4/19/2021
Good price and correct service.
Translated with AI
Reply
Response by Hifistudio79 - klanten reviews...
Dear Gert, Thank you for your review, and you have a wonderful product as an addition, the Hidizs Ap80 pro. Enjoy your listening experience!! Best regards, Hifistudio79
Translated with AI
Klaas Hamstra (MP)
4/18/2021
Questions are answered very quickly and clearly.
Translated with AI
Reply
Rob Flanderijn
4/16/2021
A prime example of customer friendliness!
Translated with AI
Reply
Response by Hifistudio79 - klanten reviews...
Dear Rob, It's great to hear that; that's what we strive for, and it's wonderful that you have experienced it that way... Hopefully, see you again soon! Best regards, Hifistudio79
Translated with AI
Stef Tammer
4/16/2021
Fast delivery and at a good price too.
Translated with AI
Reply

Hifistudio79 - klanten reviews...

Average score

Calculation of the score

External sources

Average score

Calculation of the score

External sources

Approved

ValuedShops reviews

How would you rate Hifistudio79 - klanten reviews...?