Member of ValuedShops since 2015
Regular monitoring Clear conditions Complaint management Real entrepreneurImpartially managed by ValuedShops. Read our policy and terms.
I purchased an AUDIO-TECHNICA AT-VM95ML cartridge from HI-Fi Studio, and it turned out to be on backorder. I received immediate notification that they would do their utmost to deliver the ML95 as quickly as possible, and they did. It was a pleasant experience, so I would recommend this HI-Fi studio to everyone.
Excellent communication and objective advice, customer-oriented thinking.
Service is okay, but a bit more information about delivery times and a response to an email would be appreciated.
Fast delivery!!!
I was very enthusiastic when I bought my first turntable here and clearly indicated that it had to be the version with a built-in amplifier. After receiving it, it turns out to be the wrong version without an amplifier, and the employee stated that it was their last piece and had no alternative. You expect a company to have expertise in the field of sound, but that is sorely lacking here. The product is being returned, and after 15 days, I still haven't received my money back! It's really disappointing that I have to put so much effort into nonsense. Go to Hifi Klubben!