Hifistudio79 - klanten reviews...

I ordered a Goldring 2200, and I received very good explanations about what fits my tonearm and turntable (this kind of expertise is often lacking). By far the best price available, top service!

A breath of fresh air. 200 percent service, there should be more like this.

I have ordered from this store online several times and until now I was a satisfied customer. On July 31, I ordered a Goldring 2200 cartridge that, according to the website (which still states this), would have a delivery time of 3-5 days. After 14 days, I inquired about the status. The information was that it was still on order and expected by the end of that week. After another week, I reached out again. It would take another week. Again, no information from the store to me. I had to follow up myself. It would take even longer. I then canceled the order. The refund was supposed to take 1-2 days. Now, after 1 week, I still have not received the refund, and my emails are no longer being answered. Lessons for the store: manage expectations (proactively contact the customer and not wait for the customer to reach out), get information (e.g., delivery time) in order, communicate better, and keep agreements! Update 31-08-2016; 11:00 AM: The store has now taken the call immediately. Although a week ago it was agreed that the refund would be processed within 1-2 days, this has not yet been done. However, they can now deliver the cartridge immediately. Finally, it is in stock. I just found that out. After the review, they did respond. Although the agreement was to refund, there is now a choice. Better late than never, I suppose... There were briefly some lame excuses from the retailer that really did not do justice to the situation, but those issues were ultimately smoothed out after I made a phone call. For me, it also applies that the retailer should call the customer when they want to deviate from existing agreements (refund) because they want to make a new proposal (still deliver). I suggested either delivering the cartridge TODAY or refunding the purchase amount TODAY. So tomorrow I should either have the cartridge at home or the money in my account. I will adjust the review once everything is resolved. Update 01-09-2016; 14:45 PM: Today the cartridge has arrived. It appears to be in good condition. All's well that ends well.

Lots of choices with good prices. Excellent delivery.

Well accessible and very correct in handling ongoing matters. Over the years, I have placed several orders and have always been completely satisfied.

Good service, delivered within a day.