On April 30, I placed my order and paid via Ideal. On May 5, I was informed for the second time by Hifistudio79 that no proof of my payment had been found after I had already inquired about the status of my order earlier. Hifistudio79 mentioned that something might have gone wrong with Escrow Icepay. After sending a screenshot of my payment, I received a response from Frans (Hifistudio79) the same day saying, "I will look into it right away," but then I heard nothing more. This gives me little reason to have a positive opinion about the service at Hifistudio as a web shop. They are friendly, but their approach is certainly not decisive or customer-oriented!
Approved
Member of ValuedShops since 2015
Regular monitoring
Clear conditions
Complaint management
Real entrepreneur
ValuedShops reviews
Impartially managed by ValuedShops. Read our policy and terms.
- Frederik de GraafTranslated with AI
- Wim van den Berg
Quick delivery, one day after the order. WELL PACKED.
Translated with AI How would you rate Hifistudio79 - klanten reviews...?
- GJ Hartog
Good contact, clear communication, they know what they're talking about, great service.
Translated with AI - Jan-Geert
Well assisted and thoughtful during the purchase.
Translated with AI - Wessel Lier
Good and quick response to all my questions A fantastic service Wessel Lier
Translated with AI - Ojmgeurts
Very satisfied, delivered neatly and quickly...
Translated with AI