What a terrible experience with the customer service. I called them to see why I was being charged extra for priority shipping when I saw that the free shipping had the same time frames. This was a call for a recommendation to make the website clear to future customers. The reply from the person on the phone was "What is your problem we shipped on the 12th it hasn't been long enough", and "it would have been too expensive to send with Track and trace". Let me decide if it is too expensive and if I am willing to pay for it. If someone is making a recommendation for you to improve your service you should be so aggressive. Personally I don't care about the 1.99 extra that I paid and I would have paid the extra to have it in the time frame I wanted if I had the option to pay for real Priority shipping.
Goedgekeurd
Lid van WebwinkelKeur sinds 2016
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WebwinkelKeur Reviews
Onpartijdig beheerd door WebwinkelKeur. Lees ons beleid en de voorwaarden.
- Sophocles Panayi
- Chris
Purchased two Porsche key chains. Both look great, good quality, very happy with my purchase. Shipping was quick across the pond.
Hoe zou je Eurocarkeyshop.com beoordelen?
- Dennis
Very good service and comunication. Good quality and vakue
- Christiaan
Meerdere onderdelen passen er niet in de bestelling, zaken waren niet bijgeleverd en geen reactie op email.
- Eric
Good service, High quality products
- Filip Bralic
Uitstekende service, snelle levering.