Regelmatige monitoringDiego Pineda
This company has a very poor customer service. In my case, they deliver the order on the promised day, but I was very unlucky because they made a mistake and sent me the wrong product. Then, it took two more weeks to obtain a solution from them. This is because I could only approach to them by email, and they reserve the right to reply within 24 hours. So, an issue that could have been solved in 15 minutes in a chat (with a real person on their side... not a robot) took more than one week to be solved. Of course, anyone can make mistakes, but the difference between a good company and a not-so-good one is how they handle the solutions to their mistakes.