Waterfilterexpert.nl

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The type of the filter is not clearly marked I have ordered shower filters already many times from Waterfilterexpert.nl. I always order the Kalkvrij filters. Almost every time the type of the filter is not clearly marked on the package. There are boxes which can be ticked to indicate which filter it is, but almost every filter I have received does not have a marking at all. So as a customer I cannot be 100% sure that the filter I received is the filter I ordered. This is very annoying because I know from experience that for example the Antikalk filter does not remove kalk from the water as well as the Kalkvrij filter. This is why I always order the Kalkvrij filters, but if it's not marked in the package, I cannot be sure it is a Kalkvrij filter. So please pay more attention to marking the packages correctly. This would reassure the customer that she gets what she ordered. Thank you.

perfect prima service