Is Reclycar de Boer trustworthy? Reviews and trustmark

Jair

3/26/2019

I ordered two Citroën doors, and they only arrived after almost a week and a half. Moreover, the doors were damaged during transport because they weren't even packed properly for shipping. I wouldn't recommend anyone to buy anything from there. 2019013508

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Jair
3/26/2019
I ordered two Citroën doors, and they only arrived after almost a week and a half. Moreover, the doors were damaged during transport because they weren't even packed properly for shipping. I wouldn't recommend anyone to buy anything from there. 2019013508
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Response by Reclycar de Boer
Dear Mr. Jair, We are very sorry to hear that you had this experience. You placed an online order that we were not entirely confident about regarding the color. We tried to call you, left a voicemail, and sent an email. Unfortunately, you did not respond for over a week. When you finally called, we delivered the doors to you promptly. It is true that we do not package the doors; we have a special carrier for this, which makes it unnecessary. We have not received any claims from you regarding transport damage, so we assume they arrived in good condition. Perhaps you could have communicated better with us initially so that we could have resolved any potential issues. Kind regards, De Boer Auto Parts
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Reichert Thomas
3/26/2019
My order was delivered on time and was exactly as described in the advertisement. Thank you!
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How would you rate Reclycar de Boer?
Fijka
3/25/2019
Very fast delivery.
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Mo27
3/25/2019
Part ordered at the end of the afternoon, delivered to the garage the next day before 12 o'clock.
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Benyamine
3/24/2019
The service is good and they arrange things quickly.
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JD
3/23/2019
Delivered as discussed. Fast delivery.
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