Is Antilope Outdoor betrouwbaar? Reviews en keurmerk

5-8-2025

Even though I read many positive reviews here, I find this company to be completely unprofessional. I ordered socks, but the wrong ones were delivered. That's not a big deal, but after I sent the socks back within Germany with insurance, it took over a month for them to be forwarded to the Netherlands. They were supposedly lost on the way there; no information on how to proceed, and at some point they stopped responding to my enquiries. It's now been 2.5 months, and I haven't received the socks I wanted or my money back.

Robin Sprokkereef
18-11-2025
Goede service
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Claudia Schoenmaker
18-11-2025
Snelle levering en waanzinning product. Erg blij mee, schoenen lopen heerlijk en zien er mooi uit!
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Hoe zou je Antilope Outdoor beoordelen?
Hans Otermans
15-11-2025
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Rob Damen
13-11-2025
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Johan
19-8-2025
Een top product ! Bestellen, levering binnen twee dagen geregeld. Gewoon doen wat je zegt. Complimenten ! Ik kom zeker terug.
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LP
5-8-2025
Even though I read many positive reviews here, I find this company to be completely unprofessional. I ordered socks, but the wrong ones were delivered. That's not a big deal, but after I sent the socks back within Germany with insurance, it took over a month for them to be forwarded to the Netherlands. They were supposedly lost on the way there; no information on how to proceed, and at some point they stopped responding to my enquiries. It's now been 2.5 months, and I haven't received the socks I wanted or my money back.
Reageer
Antwoord van Antilope Outdoor
I am really sorry that this is taking so long. Issue is that the package is not "lost on the way". If that was the case, we could solve this with a claim to the postal service that delivers the package. However, in this case, the package still can be traced, it gave an update as recently as last Thursday.. This is highly unusual, we have never seen such a case before. But it's taking too long, we absolutely agree with that. We have demanded from the postal service that there will be a solution by tomorrow. We'll get in touch with you then. Our apologies if we didn't respond to any enquiries. The only unanswered message that we could find was sent the day before the review? We're generally closed on Mondays, so we do our best to ensure that all the questions that we received in the weekend and on Mondays are answered by Tuesday. I hope for your understanding.

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