Despite a mistake in the delivery, it was promptly resolved, and it was also possible to trace exactly what went wrong. Mistakes happen where people work, but this time it was handled very well.
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- Anneke van RijswijkTranslated with AI
- Theo
Neatly and quickly delivered.
Translated with AI How would you rate Mattigo.com?
- Hollmann
Good quality for a fair price.
Translated with AI - Lilian Koot
Very good customer service, and I always had contact with the same employee. So I didn't have to explain the situation again each time. The shipping went wrong, which might not be entirely surprising due to a new build, but it ultimately took 15 days before we received the doormat. However, the handling of this complaint was truly perfect. I can't comment on the price-quality ratio yet because we haven't laid the doormat down. The same applies to the after-sale service and warranty.
Translated with AI - Gerhard
The mats were exactly the right size.
Translated with AI - Margareth
The material is neatly and completely packaged. The quality is what I expected it to be as described.
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