Heinen Delfts Blauw

I ordered two items, one of which turned out to be out of stock, but I only found out the next day, after I had already paid. I wouldn't have ordered the other item because it was the cheapest one, and now the shipping costs are almost a quarter of the total amount, whereas if the other item had been in stock, it would have been well under 10%. I found it too much hassle to return the delivered item, but I do find it annoying. Johan

Ordered late in the evening and it was at home quite early in the morning!!

Beautiful dinnerware. Also sturdy.

Signed up for the newsletter, but did not receive the promised code for a €5 discount. Sent a message to customer service but received no response. Not very nice. The repair was fine, but it ended up being €5 more expensive than hoped.

Beautiful products, fast and accurate delivery.

Super fast delivery, beautiful products, and top-notch customer service! I made the mistake of not noticing that free shipping applies for orders over 95 euros (my order was 91 euros), and had I known this, I would have ordered something extra. So, I contacted customer service, and it was really no problem! I bought a super cute pair of earrings and got my shipping costs refunded right away, what great service! I would recommend this to everyone. I can't wait to buy more different sets for my tulip vase!