The displayed average score is not only based on our own evaluations but in many cases also on reviews from external sources if they have been added to the profile. This way, for example, we can include Google's score in the calculation.
Calculation of the score
The rating is based on a 'Likert scale', in this case, consisting of 1 to 5 stars that translate as a number to 2 to 10. According to this formula, a score of 3 stars equals a 6. This formula results in a score of 1 star giving the online retailer a 2 and not a 1 or 0. The displayed score is an average of all ratings, with and without review text.
External sources
In addition to the score calculated with our own reviews, reviews from external platforms can also be included in the average score at ValuedShops. These reviews count equally in the average score. Thus, 100 reviews at ValuedShops (with an average of 9) and 100 reviews collected elsewhere (with an average of 8) lead to an average score of 8.5.
Average score
The displayed average score is not only based on our own evaluations but in many cases also on reviews from external sources if they have been added to the profile. This way, for example, we can include Google's score in the calculation.
Calculation of the score
The rating is based on a 'Likert scale', in this case, consisting of 1 to 5 stars that translate as a number to 2 to 10. According to this formula, a score of 3 stars equals a 6. This formula results in a score of 1 star giving the online retailer a 2 and not a 1 or 0. The displayed score is an average of all ratings, with and without review text.
External sources
In addition to the score calculated with our own reviews, reviews from external platforms can also be included in the average score at ValuedShops. These reviews count equally in the average score. Thus, 100 reviews at ValuedShops (with an average of 9) and 100 reviews collected elsewhere (with an average of 8) lead to an average score of 8.5.
| total 22,557 reviews |
2 reviews last 12 months
Last 12 months review count
This number reflects reviews collected via ValuedShops in the last 12 months.
Reviews from external sources are not included in this count.
This review was collected through ValuedShops and is traceable to a purchase at Heinen Delfts Blauw, indicating a genuine experience. How we verify reviews
Our English colleagues are very happy with the ceramic stroopwafel pot in Delft blue. It's a very nice and original gift. When two pots were not delivered, Heinen sent out two new pots without hesitation, hoping they would arrive before my departure to England. They did! Excellent communication and perfect service. Many thanks to Bert.
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Jolanda Zuiderwijk-Lebbing
This review was collected through ValuedShops and is traceable to a purchase at Heinen Delfts Blauw, indicating a genuine experience. How we verify reviews
Fast delivery, easy to order.
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How would you rate Heinen Delfts Blauw?
Bianca Nunnink
This review was collected through ValuedShops and is traceable to a purchase at Heinen Delfts Blauw, indicating a genuine experience. How we verify reviews
Very fast, very friendly, and very well helped!
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Anuschka Franken
This review was collected through ValuedShops and is traceable to a purchase at Heinen Delfts Blauw, indicating a genuine experience. How we verify reviews
Good service and beautiful, authentic items.
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Jennifer Crowley
This review was collected through ValuedShops and is traceable to a purchase at Heinen Delfts Blauw, indicating a genuine experience. How we verify reviews
Great communication! Fast delivery, great packaging.
Geertje De Vries
This review was collected through ValuedShops and is traceable to a purchase at Heinen Delfts Blauw, indicating a genuine experience. How we verify reviews
Regular monitoring