Mieke Bink
Deze review is verzameld via WebwinkelKeur en is herleidbaar tot een aankoop bij FURNIDIRECT.NL, wat wijst op een authentieke ervaring.
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Lid van WebwinkelKeur sinds 2018
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I have not yet opened the package, but I am looking forward to using the cabinet. My complaint is about the delivery. The person came to my house, rang the bell, and did not wait for the door to open or even enter the house. He simply left the package outside of the door, in the rain, and left. Anyone could have taken it and he was gone in the half-minute it took for me to get to the door. The package was so heavy that I could barely get it in the door. It was impossible to get it up the one flight of stairs to my apartment. And the package obstructed the hallway for my neighbors. A shout-out to the IKEA delivery man who got it up for me the next day. I was lucky he agreed to do it, as it was certainly not his business. Please review the performance of your delivery service, as this was unacceptable. Very strange for a company of your quality.
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