FLASKE

Its a really nice water bottle and the seller was so nice when i came to pick up the waterbottle on the office

Mooi flessen en fijne service. 100% blij en tevreden met de aankoop.

Goede klantenservice en leuk product en snel geleverd

Geweldige service, duidelijke website, artikel supersnel geleverd.

Before ordering and paying contact with Flaske was quick, prompt and effective. However, since paying its been very poor. We were told to expect a delivery within 14 days. Three weeks after ordering we chased and was told it was being produced that week and shipped the next. Fast forward two weeks and its still not been even produced. We were promised an update today but that hasnt happened. Really feeling let down by company. Certainly not able to do business level service. So.... its now Jan 2023 and we still do not have a parcel. After sending multiple chasing emails I received a reply on the 12th of Jan saying 'my parcel was lost and so an immediate replacement was made on 28th of Dec and shipped'. However, its weeks after that and it has STILL not arrived and wont until mid-Feb. My *guess* is that it actually hasnt yet been made yet because it seems ridiculous that another 3 weeks needs to go by before this has arrived. We have reported this as a fraud to our bank and the UK anti-fraud team. If we could reduce this to 0 stars we would. Shocking service with a complete lack of customer service, professionalism and empathy.

The Product is really nice! :)