I have ordered 3 meters of colored ribbon cable, awg 24. The cable received was awg 28 measured (resistance per meter, and confirmed with wire diameter under microscope). I didn't care about returning it, as it is a hassle, but I did drop them an email to inform them that their listing is incorrect and should be changed. Week later neither did I get a response, nor the listing is changed. In summary, you will probably get your order promptly, but it will probably be repackaged goods of a questionable quality. EDIT: Otronics have contacted me and said that they were in the process of relocation, so the response was delayed. Fair enough. They have immediately reimbursed me (which I did ask them, but I am grateful). Afterwards they also confirmed the product was not as specified, and will be raising the issue with their supplier. In the meantime they have update the product page on their website. It shows they care about their business and the value they bring. Overall I am satisfied, and changed the review to 4 stars.
Goedgekeurd
Lid van WebwinkelKeur sinds 2020
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WebwinkelKeur Reviews
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- DS
- Danny
Steeds correcte en redelijk snelle levering naar Belgie Top !!!
Hoe zou je OTRONIC beoordelen?
- John Artz
Vriendelijke prijzen en een goede service. Fijn bedrijf!
- Carlo
Een eerlijke en goede service met kennis van zaken. Uitstekende prijzen en vriendelijke en snelle dienstverlening. Top bedrijf!
- Hugo
Flexibel en uitstekende service!
- bruno
préparation , expédition et livraison des produits rapide .