Is PopsPortal trustworthy? Reviews and trustmark

W.A. Linke
11/20/2023
Good and nice item. A bit late, but not their fault.
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Response by PopsPortal
Dear Customer, thank you for your positive feedback! We ship on time, but further processing is beyond our control. If you have any questions, we are here for you. Thank you for your trust in Duo Commerce!
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Faye
11/20/2023
very good service
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Response by PopsPortal
Dear customer, thank you for your positive feedback! We're glad to hear that you are satisfied. If you have any further questions, we are here for you. Thank you for your trust in Duo Commerce!
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How would you rate PopsPortal?
mano van casand
11/19/2023
The selection is good and delivery is fast.
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Response by PopsPortal
Dear customer, thank you for your positive words! We are glad that you appreciate our offerings and are satisfied with the fast delivery. If you need anything else, we are here for you. Thank you for choosing Duo Commerce!
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R.
11/18/2023
Fast delivery
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Response by PopsPortal
Dear customer, thank you for your feedback! We're glad to hear that you are satisfied! If you have any further questions, we are here for you. Thank you for your trust in Duo Commerce! Best regards, Dane
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Angelique
11/17/2023
Very fast shipping
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Response by PopsPortal
Dear customer, thank you for your feedback! We're glad to hear that you are satisfied! If you have any further questions, we are here for you. Thank you for your trust in Duo Commerce! Best regards, Dane
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Tommie
11/17/2023
NOTE: If you pre-order something here, make sure you really want it and are willing to wait. Because if you change your mind, cancellation is not possible. You cannot get your money back. This is stated in their regulations. At most, you can receive a gift card for their store. In the end, they canceled the order themselves because they could not deliver the pre-order. Very disappointing. I do not recommend this store.
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Response by PopsPortal
Dear Tommie, For preorders, we indeed have a policy where cancellations typically result in a voucher, as stated in our terms and conditions. This is to prevent us from unnecessarily reserving products that are then not taken. In your case, we unfortunately had to cancel the order ourselves because the product would no longer be produced. Although we have no influence over this, we sincerely apologize; this is certainly not what you had hoped for. Best regards, Dane PopsPortal
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