Is PopsPortal trustworthy? Reviews and trustmark

Alicia de Boo
2/13/2023
Nice keychains. One from HP and one of Mickey Mouse. I bought one from Bol.com for 13 euros of Star Wars. On the website, they were cheaper. And I received a 10% discount voucher. Additionally, a friendly thank you for the purchase! I will definitely shop here more often! So yep, I recommend it!
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Response by PopsPortal
Thank you for your order and for trusting us!
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Robert Hulzebos
2/9/2023
Top service provided by one of the employees of Duo Commerce. I will keep an eye on the site for more DBZ pops! Thank you for the effort to come to a solution together.
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Response by PopsPortal
Hey Robert, that's really frustrating! We're very sorry to hear that your awesome Dragon Ball Z Funko figures have now arrived with box damage. The pop figures are packed with filler paper in the box, but not wrapped around the pops themselves. In principle, this should always be sufficient in a normal situation, and the pops should not have arrived damaged. I agree with you that the warehouse should have wrapped each Funko individually in paper, and they could have possibly repackaged the smaller box into a larger one to provide extra protection. Unfortunately, these kinds of things happen beyond our control. Even when products are packed very securely, it can sometimes occur that they get damaged during the shipping process with PostNL, especially if other packages are stacked on top of them or during sorting at the depot when the boxes go into cages, roll over conveyor belts, etc. We will get in touch with you today and would like to offer you a discount due to the loss of value from the box damage, or if the figures are still in stock with us, you can exchange them. Best regards, Dane - Duo Commerce
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Patrycja
2/5/2023
Good prices and very fast delivery!
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Response by PopsPortal
Thank you for your order and for trusting us!
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Manolito Everaert
2/2/2023
Fast delivery and all the boxes were undamaged, really great!
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Response by PopsPortal
Thank you for your order and for trusting us!
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Claudia
1/31/2023
Good price, good service.
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Response by PopsPortal
Thank you for your order and for trusting us!
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Veronika Nagy
12/5/2022
Friendly
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Response by PopsPortal
Thank you for your order and for trusting us!
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