PopsPortal

| total 1,827 reviews |

633 reviews last 12 months

Approved

Member of ValuedShops since 2021

Regular monitoring
Clear conditions
Complaint management
Real entrepreneur

ValuedShops reviews

Impartially managed by ValuedShops. Read our policy and terms.

Debby
8/3/2023
Fast delivery
Translated with AI
Reply
Response by PopsPortal
Thank you, Debby! We are glad that you are satisfied with our great prices and fast delivery. Your satisfaction is important to us, and we will continue to do our best to provide you with the best service. If you have any other questions or need assistance, please do not hesitate to contact us. We look forward to serving you again in the future!
Translated with AI
Yamani
8/1/2023
Unclear website and many items are out of stock.
Translated with AI
Reply
Response by PopsPortal
Hey Yamani, I would like to explain why many Stranger Things Funko Pops are no longer being restocked. This is because they are no longer in production and are considered 'vaulted'. This means that they have been intentionally taken out of production and will not be made again. When it comes to damaged boxes, due to time constraints, we unfortunately cannot take photos of damaged boxes for all Funko Pops. For this reason, we recommend excluding the purchase if you plan to actually take the pops out of the box. The extent of damage can vary, ranging from very significant to very minor. Best regards, Dane
Translated with AI
How would you rate PopsPortal?
Joyce Schutte
7/30/2023
You were kept well informed.
Translated with AI
Reply
Response by PopsPortal
Hey Joyce, thank you for your review! We look forward to being of service to you again in the future!
Translated with AI
Kavke
7/29/2023
Fast delivery, great service, nothing to complain about, I will undoubtedly continue to order from Duocommerce.
Translated with AI
Reply
Response by PopsPortal
Hey Kavke! Your satisfaction is important to us, and we will continue to do our best to provide you with the best service. If you have any other questions or need assistance, please don't hesitate to contact us. We look forward to being of service to you again in the future!
Translated with AI
Robin van der Hoek
7/27/2023
Great service, and shipped quickly. Top company! 🔥🔥🤙
Translated with AI
Reply
Response by PopsPortal
Hey Robin, We are glad that you are satisfied with our great prices and fast delivery. Your satisfaction is important to us, and we will continue to do our best to provide you with the best service. If you have any other questions or need assistance, please do not hesitate to contact us. We look forward to being of service to you again in the future!
Translated with AI
Erik De Jong
7/22/2023
Fast delivery, packaging could be a bit better. Usually, the Funko pops are in protectors! I think that's great about this company. Super :)
Translated with AI
Reply
Response by PopsPortal
Hello Erik, Thank you very much for your positive review and your valuable feedback. We greatly appreciate that you took the time to share your experience with us. It is usually our standard practice to pack orders very carefully, so that your order is optimally protected during transport. We are very sorry if this was not the case with your recent order. It is possible that a colleague with less experience was responsible for packing your order, and we apologize for that. We would like to emphasize that for exclusive or valuable Funko Pops, we always include a free protector case in the packaging. This is an additional measure to ensure that the pops arrive safely and undamaged, especially in cases where a colleague may have less experience with packing. This protector case provides extra assurance and prevents damage during transit. Once again, our sincere apologies for any inconvenience you experienced with your previous order. We appreciate your understanding, and we are glad that you are giving us the opportunity to improve our service. If you have any further questions or if there is anything we can assist you with, please do not hesitate to contact us. Best regards, Dane
Translated with AI

Approved

Member of ValuedShops since 2021

Regular monitoring
Clear conditions
Complaint management
Real entrepreneur

Contact info

Verified

Address: PopsPortal
Jac. P. Thijsseweg 11
2408ER Alphen aan den Rijn NL
Email
Phone: +31172255077
Website: popsportal.nl
CoC: 99432250
VAT: NL005387527B11

PopsPortal

We are Mike and Dane, brothers and collectors. What started as a hobby has now become Europe’s largest Funko Pop shop, with vaulted Pops, US exclusives, and unique releases. We offer fast delivery, fair prices, and service the way we would want it ourselves. Welcome to our Pop community!

Also registered with

Reviews from other sources

ValuedShops
1807 reviews

4.7

Trustpilot
20 reviews

3.4

Transparency info