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Abdulsalam HASAN

4/7/2026

I bought this honey as a general supplement, but after use, I experienced severe complaints such as palpitations, anxiety, chills, shaking, and a feeling of fever. Therefore, I immediately requested a return within a week. Unfortunately, customer service refused my return with the explanation that it was a promotional product with a discount and that opened products are not accepted for return. This is very disappointing and unreliable. I will throw the product away and do not recommend anyone to buy here. Customer service was not helpful and responded very poorly.

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Mohamed Khalil
4/14/2026
Hermain Habat
4/12/2026
Good service
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Abdulsalam HASAN
4/7/2026
I bought this honey as a general supplement, but after use, I experienced severe complaints such as palpitations, anxiety, chills, shaking, and a feeling of fever. Therefore, I immediately requested a return within a week. Unfortunately, customer service refused my return with the explanation that it was a promotional product with a discount and that opened products are not accepted for return. This is very disappointing and unreliable. I will throw the product away and do not recommend anyone to buy here. Customer service was not helpful and responded very poorly.
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Response by mercibeaucoupp.eu
Dear Abdul, You previously placed an order with us and then requested a return because you found that the product was not suitable for you. At that time, we handled this without any problems and at no extra cost to you. Recently, you placed another order with the same products. However, all these products have been opened and have therefore become unusable, after which you submitted another return request. As a result, we have incurred costs of €6.95 in shipping costs and €6.95 in return costs, in addition to three opened products with a total value of €109.97, on which you also received a 10% discount. Additionally, we would like to remind you that your previous order was also returned, which also cost us €6.95 in shipping costs and €6.95 in return costs. We kindly ask you to read our return policy again. According to our policy, only unopened products can be returned.
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David Alexander
4/7/2026
4/3/2026
Ibrahim efe
4/3/2026

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