Is Off Grid Supply betrouwbaar? Reviews en keurmerk

Luc Van Der Perre
6-12-2025
Reageer
Koen Cremers
5-12-2025
Reageer
Antwoord van Off Grid Supply
Beste Koen, Dank je wel voor je beoordeling. We horen graag waar wij volgens jou tekortgeschoten zijn. De bestelling van de Marstek Venus 3.0 is op 30 november geplaatst en de volgende dag al geleverd, dus we gaan ervan uit dat de levering niet het probleem was. Mogelijk heeft het product zelf niet aan je verwachtingen voldaan? Laat het ons alsjeblieft weten. Jouw feedback helpt ons om onze service en producten verder te verbeteren. .
Hoe zou je Off Grid Supply beoordelen?
Edward Pryca
4-12-2025
Reageer
Jos van Gestel
4-12-2025
Snelle en correcte levering
Reageer
Johnny Vandebroek
3-12-2025
Na contactname mochten we onmiddellijk de batterijen ophalen. We werden ontvangen met een tasje koffie in de shop. De batterijen werden tot tegen het voertuig gereden zodat we maar moesten inschuiven. 65kg/st! De facturen werden keurig nagestuurd per mail.
Reageer
Raphaël Debatty
2-12-2025
Bad delivery: Sadly arrived on monday instead of thursday garanteed. On wed > We come today > I wait > no info / no delivery On thursday > We come today > I wait > no info / no delivery On Friday > We come today > I wait > no info / no delivery Contact taken: we try to deliver still on friday evening. Then waiting, no info, no delivery. Finally delivered on Monday. Very bad
Reageer
Antwoord van Off Grid Supply
Dear customer, Thank you for your feedback. We are sorry to hear that the delivery did not meet your expectations. We would like to clarify that our website clearly explains how DHL freight deliveries are handled, including the possible variation in pickup and delivery times. In addition, we also contacted you by phone and made every effort to speed up the delivery. Unfortunately, we are dependent on our transport partner. In 99.9% of all cases, they deliver the next working day, but in your situation this failed. We fully understand how frustrating this must have been, especially since you waited at home several days in a row. Even though the delay was outside of our control, we regret that your experience was not positive. If you have any further questions or if there is anything we can do to make this right, please feel free to contact us. We are always here to help. Kind regards, Off Grid Supply

Off Grid Supply

Gemiddelde score

Berekening van de score

Externe reviewplatformen

Gemiddelde score

Berekening van de score

Externe reviewplatformen

Aantal reviews in de afgelopen 12 maanden

Goedgekeurd

WebwinkelKeur Reviews

Hoe zou je Off Grid Supply beoordelen?