Is MediCooler B.V. betrouwbaar? Reviews en keurmerk

Hennie Brandsma
5-7-2026
Behulpzame klantenservice en snelle levering
Reageer
Hans S.
4-7-2026
Versand nach Deutschland erfolgte schnell und problemlos.
Reageer
Hoe zou je MediCooler B.V. beoordelen?
Pieter Spijkers
4-7-2026
Reageer
Marian Klemm
2-7-2026
Da Produkt macht einen sehr guten Eindruck. Der Versand war das Problem, kein Tracking möglich, verspätete Zustellung und am Ende kam das Paket nicht mit dem avisierten Versandunternehmen.
Reageer
Antwoord van MediCooler B.V.
Dear Marian, Thank you for taking the time to share your feedback. We are thrilled to hear that you are very pleased with the product itself! However, we sincerely apologize for the issues you experienced with the delivery. A lack of tracking, delayed arrival, and switching the carrier without notice is definitely not the standard we aim for. We completely understand your frustration. While we completely understand your 3-star rating is directed at the shipping partner's performance rather than our product, we still take this very seriously. We will be addressing these issues directly with our logistics team and the carrier to ensure our delivery reliability improves. If there is anything else we can do to make things right, please don't hesitate to reach out. Thank you again for your patience and your valuable feedback. Best regards, The MediCooler Team
Holger Weimbs
30-6-2026
Wir haben die Powerbank mit unserem Medizinkühlschrank (Lifeinabox) getestet. Trotz Temperaturen von 29 Grad Celsius im Wohnhaus hat die Kühlung Stunden gehalten.
Reageer
Hans Kaussen
29-6-2026
Hi just a quick hint from a logistics guy: You might want to talk to PostNL why it took about a week to deliver your parcel to Munich. May be you need another provider for EU shipments beside NL/B. Will experience your cool back the coming weeks. Best Hans
Reageer
Antwoord van MediCooler B.V.
Hi Hans, Thanks for the sharp eye and the insider tip! As a logistics expert, you know better than anyone how frustrating these delays can be. Unfortunately, it's something we have to deal with behind the scenes as well, as we are highly dependent on the carriers. A week to Munich is indeed way too long. We will definitely address this with PostNL and, in the meantime, look critically at alternative shipping partners for our EU deliveries outside of NL/BE. We are thrilled that you love the product itself, though! Enjoy the bag over the coming weeks, and we’d love to hear your thoughts on how it holds up. Best regards, The MediCooler Team

MediCooler B.V.

Gemiddelde score

Berekening van de score

Externe reviewplatformen

Gemiddelde score

Berekening van de score

Externe reviewplatformen

Aantal reviews in de afgelopen 12 maanden

Goedgekeurd

WebwinkelKeur Reviews

Hoe zou je MediCooler B.V. beoordelen?