I received a product with a rusty part; in the photo, this part looked shiny. The response from ToolsCentrale was: “The screw is intentionally made of (untreated) cast iron because otherwise the mechanism would not operate properly. If it were painted, the paint would chip off in no time. Cast iron tends to rust quite quickly, and spending 4 months in a container at sea doesn't help either. That is why I cannot send you a replacement part; they all look like this.”
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- TonnyTranslated with AI
- Ken Lederer
Perfect! And quickly sent/arrived. Thank you!
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- Jeroen Schonewille
Good, indeed!
Translated with AI - Peter van Boven
great price fast service
Translated with AI - Harry Vonk
Nice prices and good service.
Translated with AI - Raimund
Fast delivery
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