Reclycar de Boer

Easily found a good parcel shelf, paid quickly, and delivered very fast. Neat!

Pleasant response to my request. Very satisfied with the prompt delivery. In short: Everything was perfect. "A 10 with a star."

Ordered part received, it turned out to be broken. Called, and a new part was immediately sent. This works perfectly. Super service.

Fast and great!

Ordered a rear light, excellent handling. Two days later it arrived in perfect condition. Top!

I received an offer through the parts line, and I had clearly indicated what I needed and from which brand. Emails were handled quickly (within an hour), the invoice was neatly prepared, I paid, and I received the product. Up to this point, everything went well, and I had no complaints, until I opened the box and found the wrong part inside. I sent an email requesting the correct part, and I returned the parts via registered mail. I received a response stating: "Not seen, we do not have these parts, and you will get your money back." That's nice (not!), I had explicitly stated in advance which brand and type I needed, and they just sent a completely different model and brand. A week later, I finally received a credit note in my inbox with the same part, but suddenly it turns out to be worth less and without reimbursement of the paid shipping costs (not counting my expenses for registered shipping)?!! So I thought I would call, and I got a vague story about them being understaffed and that a mistake was made. He didn't agree with the shipping costs and said he would look into it. Fine, but I am not going to pay for the negligence of your staff! Another week later, I sent another email asking whether I should keep chasing this or if some initiative would finally be taken because I am still waiting for my money. Two days later, I received an email saying the money should already be in my account. NOT TRUE!! I sent another email indicating that this is not the case, and I am done with this; I am still waiting for a response!! What a terrible company! If I did this to my customers, I would have gone under already. Truly, it's beyond words; I advise everyone not to order anything here.