nize-products

Snelle levering

Prijs is goed, kwaliteit als verwacht, bezorging heeft iets langer geduurd als verwacht.

Snelle levering. Goede communicatie.

Snelle levering,

Snelle levering

Hello, I placed an order on November 1, and today is December 2, yet the product still hasn’t arrived. I contacted your customer service representative, N… via WhatsApp multiple times and shared the invoice I paid for. Initially, they informed me there was an issue with stock, and I patiently understood the situation. However, a full month has passed, and I still haven’t received the product. A few days ago, I called, and they told me their phone battery was at 2% and promised to call back, but they never did. Despite my numerous messages, they have stopped responding, even though they are clearly online and reading my messages every time. I didn’t want to leave a negative review here, as I, too, am a business owner and understand how things can sometimes go wrong. I tried to be understanding. But I placed the order, paid for it, and waited for a month, only to be left without my product and with no one to properly communicate with me. I’m sorry, Nize Product, but this is unacceptable.