De snelle bestelling was oké
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Lid van WebwinkelKeur sinds 2012
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WebwinkelKeur Reviews
Onpartijdig beheerd door WebwinkelKeur. Lees onze gebruikersvoorwaarden.
- Yvan
Hoe zou je Antilope Outdoor beoordelen?
- HELENA PAINE
I ordered a Didrikson Parka Coat, which took weeks to arrive and was not fit for purpose. I tried the coat on in my garden and not only did I feel cold, as it wasn't very padded, I also felt wet, as the material was not water repellent, as I would have expected from this brand. I liaised with customer services regarding a return, however when arranging this, they refused to pay the custom charges. I explained that I had paid for all of the export charges, when the item was sent to me. If an item is faulty or of a "poor quality", why should I have to pay the charges to return the item? I compromised and agreed to pay the postage and was informed by Evri that Antilope had to pay the custom fees, however, this was also refused. I am now hugely out of pocket as I have paid two lots of postage charges, for a coat that is not fit for purpose. Please do not use this company.