Is Delicious Vanilla betrouwbaar? Reviews en keurmerk

Fernanda F

10-5-2025

I ordered a bottle of olive oil, but unfortunately, it never arrived. At first, I was very disappointed and didn’t know what had happened. But later, the shop contacted me and explained that there was a problem with the shipping—most likely with PostNL. Even though the olive oil was sold out, they did everything they could to help. After some time, they managed to send me a new bottle. It took a few weeks, and of course it was frustrating not to get my order on time. But I really appreciate how the team at Vanilla took care of the situation. They were kind, professional, and tried their best.

Guus Boogaard
12-5-2025
Reageer
Caro Bremer
11-5-2025
Prima producten, origineel.
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Hoe zou je Delicious Vanilla beoordelen?
Fernanda F
10-5-2025
I ordered a bottle of olive oil, but unfortunately, it never arrived. At first, I was very disappointed and didn’t know what had happened. But later, the shop contacted me and explained that there was a problem with the shipping—most likely with PostNL. Even though the olive oil was sold out, they did everything they could to help. After some time, they managed to send me a new bottle. It took a few weeks, and of course it was frustrating not to get my order on time. But I really appreciate how the team at Vanilla took care of the situation. They were kind, professional, and tried their best.
Reageer
Antwoord van Delicious Vanilla
We're sorry to hear about your experience, but we’d like to clarify the situation. We’ve checked our records and found only one email from you, which was received almost a month after your order. Unfortunately, your message ended up in our spam folder — most likely because the sender name was "OP NEW design". We receive countless spam emails every day with similar titles from questionable sources offering web design services, which may cause legitimate emails to be filtered out or missed. We truly regret the delay this caused. Had you given us a quick call or tried a second contact method, we could have resolved this much sooner and avoided this misunderstanding. Please rest assured we are here to help — feel free to reach out again so we can make things right.
Bruno Van de Water
5-5-2025
Zeer snelle en correcte afhandeling.
Reageer
Piet Velzel
4-5-2025
Reageer
Henk Boortman
29-4-2025
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