Goedgekeurd

Lid van WebwinkelKeur sinds 2014


  • Regelmatige monitoring
  • Duidelijke voorwaarden
  • Klachtenbeheer
  • Echte ondernemer

WebwinkelKeur Reviews

WebwinkelKeur
Filter reviews op score
Groenovatie® heeft 2012 5 ster reviews 2012
Groenovatie® heeft 554 4 ster reviews 554
Groenovatie® heeft 132 3 ster reviews 132
Groenovatie® heeft 123 2 ster reviews 123
Groenovatie® heeft 274 1 ster reviews 274

Onpartijdig beheerd door WebwinkelKeur. Lees ons beleid en de voorwaarden.

  1. Rob Agterberg

    Men reageert niet op mails (Vrijdag gemaild en donderdag nog geen reactie)

  2. Chung-Chi Lin

    My order of 3 different products was not professionally handled: 31 Aug.: Order was placed and automatic answers were sent as "order received" and "order in handling"; 5 Sep.: As no more order status was received, an inquiry was sent to Groenovatie; 6 Sep.: Customer service replied that one product was no longer deliverable; 6 Sep.: Asked to send an alternative product which was in the catalogue; 9 Sep.: Customer service replied that the alternative product was also not available; 9 Sep.: Asked to send the remaining 2 ordered products; 11 Sep.: Customer service replied that a further product of the 2 ordered ones was no longer in stock; 11 Sep.: Asked to send the only product available of the three as soon as possible; 11 Sep.: Confirmation of dispatch received. When the order was placed, the online catalogue indicated all three products to be in stock. Groenovatie does not seem to have the actual product stock status in their system. Furthermore, no functioning order status tracking system seems to exist. Only when a customer send an inquiry, out-of-stock products get discovered. I lost a lot of time discussing with the customer service and received only one of three products which I ordered. Groenovatie needs to have a complete overhaul of its order processing/handling system.

  3. Hoe zou je Groenovatie® beoordelen?

  4. Marlin

    Snelle levering goede service en snelle terug betaling na retour

  5. Edwin ten Brinke

    Goede service. We moesten even wachten totdat het product voorradig was maar dat lag niet aan hen. Het installeren lukte niet direct maar na contact met de helpdesk is het allemaal gelukt!

  6. Edwin Zeegers

    Mini lampen . Ik kan me echter niet uitschrijven op de dagelijkse spam

  7. A van der Vorst

    alles keurig geleverd